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Epic healthcare3/12/2023 ![]() Once it has been scanned, it could pull the information off of that document and then feed it into the other systems where that information needs to be stored. RPA could, through a number of different methods, use AI with optical character recognition (OCR) to be able to read that document when it comes in. As I talked about and a lot of areas, you may be receiving invoices and having to match those invoices up to see information into another system within your organization. Can you give us a specific example of a process where you’ve seen RPA really shine? Because maybe phone calls, or meeting in person would allow them to do their job in a better way. It really takes the tedious tasks off of the human being and allows the human to do more of the customer interaction. Maybe they are keying information, looking at some type of document and then rekeying that documents somewhere else are all of that type of information can be done through RPA and what it does. I’m talking about the tedious tasks that humans have to do within their day-to-day job. Sam Whitten (2m 31s): The easiest way to look at RPA is anything that a human can do on a keyboard, robotic process automation can also do. For our listeners who may not know or may not be familiar, what is robotic process automation? RPA Explained I want to jump on into this podcast and we have a lot of things to cover, but first I wanted to get a baseline understanding of what RPA is. So I’ve gotten a big baseball family and just enjoy that a tremendously.Īlex Frazier (2m 10s): Yeah. My, brother was lucky enough play for the Florida Marlins and I’ve got two boys that both played college baseball. Sam Whitten (1m 50s): I’m a huge baseball fan. Well, do you have a fun fact that you can tell us about yourself? That includes the relationship with Blue Prism, and also working with current account executives at KeyMark and current KeyMark customers to try and find opportunities within the RPA space.Īlex Frazier (1m 46s): Great. I have quite a bit of knowledge within the RPA space, so my job is to set the direction for KeyMark’s RPA team. I came on to KeyMark back in March after three and a half years with Blue Prism. Sam, who are you and what do you do? And tell us about yourself. Today in the orange chair we have Sam Whitten, KeyMark’s Director of RPA Sales. ![]() Today, are going to be talking all about robotic process automation (RPA) and Epic integration. Welcome back to The Orange Chair Podcast.
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